Your AI Companion During Emergency Room Waits

Supporting patients through 2.5+ hour ED wait times with real-time interaction, emotional support, and intelligent triaging assistance. Augmenting human care, never replacing it.

With Research from

Singapore General HospitalRaffles MedicalHealthcare Pro

Contact us for a Demo at andre.wong.yz@gmail.com

Transforming Emergency Department Experience

Long wait times shouldn't mean patients feel abandoned. Our AI companion bridges the gap when clinical staff are busy and families can't be present.

The Challenge

  • 2.5+ hour average wait times in emergency departments
  • Patients often separated from family support
  • Clinical staff too busy for continuous patient interaction
  • Anxiety and uncertainty during vulnerable moments

Our Solution

  • AI companion provides real-time emotional support
  • Instant access to medical history and insurance info
  • Accelerated triaging through intelligent data collection
  • Sentiment tracking for healthcare staff insights

Benefits for Everyone

Our AI companion creates value across the entire healthcare ecosystem

Patients

Feel less anxious and more informed during long waits with real-time support and guidance

Family Members

Peace of mind knowing their loved one is supported and monitored even when they can't be there

Healthcare Staff

Receive structured information ahead of time, helping prioritize and treat patients more efficiently

Hospitals

Improve patient experience and operational flow without adding more staff workload

Research Findings

Insights from interviews with healthcare professionals and patient surveys across multiple institutions.

Live Survey Response Data - 41 Responses

Real-time responses from healthcare professionals and patients

Emergency Department Wait Times

Distribution of patient wait times in hours

Patient Anxiety Levels During Wait

Self-reported anxiety levels from patient interviews

Top Patient Support Needs

What patients most want help with during ED visits

Information about wait times85%
Emotional support72%
Insurance/billing questions68%
Medical history access61%
Family communication54%
0%

of patients wait 2+ hours in ED

0%

report moderate to high anxiety

0%

of nurses support AI assistance

Presentation Slides

See how our AI-powered platform can transform patient care.

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Watch Our AI Companion in Action

See how Medipal enhances the emergency department experience

Ready to Transform Emergency Care?

Join us in revolutionizing the emergency department experience with AI-powered patient support

Meet the Team Behind Medipal

A dedicated group of healthcare professionals and AI experts committed to improving patient care through technology

Team Medipal